Viewers expected a clean start for Eagles vs Chiefs, the late Sunday headliner on FOX. Instead, many saw the tail end of earlier games that ran long. Kickoff happened on time at the stadium, but large parts of the country joined in progress. Social feeds filled with clips of missed plays and screenshots from fans who never got the opening series.
Even people paying for NFL Sunday Ticket had no workaround. The matchup was the network’s national game in the late window, which makes it unavailable on Sunday Ticket everywhere. So if your local FOX affiliate stayed with an early game that spilled past the top of the hour, you were stuck waiting. By the time your market switched over, the first few minutes were gone.
The on-field result — Philadelphia 20, Kansas City 17 on Sept. 14, 2025 — offered a tight finish. But the TV experience set the tone. When a marquee game opens with half the country locked out of kickoff, it becomes the story. That’s what happened here.
This wasn’t a glitch so much as a collision of policies. Here’s the chain reaction in plain terms:
Put simply: FOX had to honor the finish of early games; the late game started anyway; and Sunday Ticket, which only carries out-of-market, non-national games, couldn’t show it. That’s why even paying subscribers missed kickoff.
Why not just split-screen, use an overflow channel, or toss the first series on FS1 for a few minutes? Networks have tried versions of that in other sports, but the NFL’s rights framework is tight. Duplicating the same live game on multiple channels can violate carriage deals and ad commitments. Many affiliates also lack guaranteed clearance for last-second overflow moves, which makes a national fix messy in real time.
Could FOX have joined the late game earlier in some cities? When an early game gets decided before the clock hits zero, networks sometimes cut away in non-impacted markets. But on busy Sundays, multiple early games may run deep at the same time, leaving little clean space. That’s how you end up with a widespread miss across time zones.
Sunday Ticket’s role here is important. It’s built for out-of-market choice, not for national showcases. Since 2023, the package has lived on YouTube TV and Primetime Channels, but the core rule never changed: no national games, no local games. If the late window is a national FOX game, Sunday Ticket is off-limits, even if your local affiliate hasn’t joined yet. That’s why subscribers saw blackout notices instead of kickoff.
So what can viewers do? There’s no perfect fix, but these steps can help at the margins:
What about a structural fix? The league and networks have options, if they want them:
There’s also the business angle. National showcase minutes carry heavy ad rates. Missing the opening drive means lost impressions for sponsors, which can trigger makegoods. Networks and the league study this closely because repeated misses hurt trust. If fans start to assume the first series is optional television, that’s a brand problem for the NFL — not just a scheduling headache.
As for refunds, Sunday Ticket’s terms exclude national and local games. That makes credits unlikely, because the product worked the way it’s written. The pain point is real, though: subscribers pay hundreds of dollars and still have no legal path to a kickoff that’s on TV somewhere else. That tension is exactly why a short, surgical waiver or overflow policy could go a long way.
One more hard truth: the same setup can hit any Sunday when early chaos spills past the hour. Close finishes, injuries, replay reviews — they pile up. Without a policy change, this incident won’t be the last. Fans will keep paying, networks will keep juggling, and the first few snaps of the biggest game on the board will remain at risk.
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