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Eagles vs Chiefs: Why Most Viewers Missed Kickoff — And Why Sunday Ticket Didn’t Help
15Sep
Jeremiah Barnstable

Why many missed the Eagles–Chiefs kickoff

Viewers expected a clean start for Eagles vs Chiefs, the late Sunday headliner on FOX. Instead, many saw the tail end of earlier games that ran long. Kickoff happened on time at the stadium, but large parts of the country joined in progress. Social feeds filled with clips of missed plays and screenshots from fans who never got the opening series.

Even people paying for NFL Sunday Ticket had no workaround. The matchup was the network’s national game in the late window, which makes it unavailable on Sunday Ticket everywhere. So if your local FOX affiliate stayed with an early game that spilled past the top of the hour, you were stuck waiting. By the time your market switched over, the first few minutes were gone.

The on-field result — Philadelphia 20, Kansas City 17 on Sept. 14, 2025 — offered a tight finish. But the TV experience set the tone. When a marquee game opens with half the country locked out of kickoff, it becomes the story. That’s what happened here.

The TV rules, Sunday Ticket blackout, and what could fix it

This wasn’t a glitch so much as a collision of policies. Here’s the chain reaction in plain terms:

  • FOX had the Sunday doubleheader. When the network with the doubleheader has early games running long, affiliates must keep airing those games to their conclusion.
  • Stadium kickoffs don’t wait. The late-window game starts on time for teams, coaches, and stadium operations. TV feeds catch up when affiliates are free to switch.
  • National game exclusivity blocks Sunday Ticket. When a game is designated as the national showcase, Sunday Ticket can’t carry it in any market. Out-of-market subscribers are blacked out by design.
  • Local-market rules add another wall. If your FOX affiliate is obligated to finish an early game, you can’t leave it — and you can’t use Sunday Ticket to see the national game early, either.

Put simply: FOX had to honor the finish of early games; the late game started anyway; and Sunday Ticket, which only carries out-of-market, non-national games, couldn’t show it. That’s why even paying subscribers missed kickoff.

Why not just split-screen, use an overflow channel, or toss the first series on FS1 for a few minutes? Networks have tried versions of that in other sports, but the NFL’s rights framework is tight. Duplicating the same live game on multiple channels can violate carriage deals and ad commitments. Many affiliates also lack guaranteed clearance for last-second overflow moves, which makes a national fix messy in real time.

Could FOX have joined the late game earlier in some cities? When an early game gets decided before the clock hits zero, networks sometimes cut away in non-impacted markets. But on busy Sundays, multiple early games may run deep at the same time, leaving little clean space. That’s how you end up with a widespread miss across time zones.

Sunday Ticket’s role here is important. It’s built for out-of-market choice, not for national showcases. Since 2023, the package has lived on YouTube TV and Primetime Channels, but the core rule never changed: no national games, no local games. If the late window is a national FOX game, Sunday Ticket is off-limits, even if your local affiliate hasn’t joined yet. That’s why subscribers saw blackout notices instead of kickoff.

So what can viewers do? There’s no perfect fix, but these steps can help at the margins:

  • Know who holds the doubleheader each week (FOX or CBS). If your network has the big slate, overruns are more likely to affect the late window.
  • Set a buffer on DVRs and cloud recordings. It won’t give you live kickoff, but you’ll have a complete recording once your market joins.
  • Keep the FOX Sports app authorized with your TV provider. The app mirrors your local affiliate, but it can sometimes switch a bit cleaner than a set-top box.
  • Use NFL+ on mobile if you’re in the local market. It won’t help on TVs, but it can cover a few missed minutes on your phone or tablet.
  • Have an over-the-air antenna ready. It’s still your local feed, but antennas can be faster to tune than streaming apps during a scramble.

What about a structural fix? The league and networks have options, if they want them:

  • Create a digital “kickoff window” waiver. Let Sunday Ticket carry the first 5–10 minutes of a national late game until every market joins, then cut the feed. That preserves exclusivity but saves viewers from missing live action.
  • Mandate a split-screen for the final minute of overrunning early games when the late-window national game kicks off. Even a small box keeps fans with the action.
  • Stand up a standardized overflow stream inside network apps (FOX Sports, authenticated) that auto-activates when overlaps occur. No channel-flipping, no guesswork.
  • Shift the late-window kickoff by 5–10 minutes on packed slates. The league did this during COVID-era schedule tweaks; it’s not unprecedented.

There’s also the business angle. National showcase minutes carry heavy ad rates. Missing the opening drive means lost impressions for sponsors, which can trigger makegoods. Networks and the league study this closely because repeated misses hurt trust. If fans start to assume the first series is optional television, that’s a brand problem for the NFL — not just a scheduling headache.

As for refunds, Sunday Ticket’s terms exclude national and local games. That makes credits unlikely, because the product worked the way it’s written. The pain point is real, though: subscribers pay hundreds of dollars and still have no legal path to a kickoff that’s on TV somewhere else. That tension is exactly why a short, surgical waiver or overflow policy could go a long way.

One more hard truth: the same setup can hit any Sunday when early chaos spills past the hour. Close finishes, injuries, replay reviews — they pile up. Without a policy change, this incident won’t be the last. Fans will keep paying, networks will keep juggling, and the first few snaps of the biggest game on the board will remain at risk.

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